Due to the nature of sealed product in the TCG industry, we do not offer returns on opened product. If you are not happy with your purchase, we will accept a return of an unused product within 7 days. Once we receive the returned item (in good condition) Knightly Gaming Pty Ltd will then give a refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction was made.
Please allow 1-2 weeks for your return to be processed.
Discounted items and Single Cards are not eligible for a return.
Knightly Gaming Pty Ltd will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or the y will not be eligible for refund. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. You will have to pay the Shipping fee. All goods will be inspected on return.
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